HGL — Team Activity Dashboard

Talk Time — Total Minutes Connected by Hour

Sum of call duration (seconds) per hour block, shown in minutes. Low dials + high talk time = rep was deep in conversations. High dials + low talk time = mostly no-answers.

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Less More mins

Conversations — 120s+, Unique Person per Day

KPI metric. Matches FUB's native Conversations definition: connected call of 2+ minutes with a unique person. A seller you speak to twice in one day counts once.

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Fewer More

Definition: Connected call ≥120 seconds & unique personId within the same calendar day (CT). If a rep speaks to the same seller twice in one day, only the first qualifying call counts. This matches FUB's native Conversations metric exactly.

Connected Calls — Any Answered Call

Informational only — not a KPI. Any call where duration > 0. Bridges the gap between Dials and Conversations. Use to diagnose: are low conversation counts from not connecting, or from short calls that don't hit 120s?

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Fewer More

Connect Rate (dials → any answer)

Raw Data Inspector

First 25 call records from FUB. Use to verify duration and personId are populated before trusting KPI numbers.

Showing 0 of 0 records · duration=0 = no answer · isIncoming=true = inbound · personId needed for Conversations dedup

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Comping Overview

General comps and subdivide comps tracked separately. Assigned = COMP - Needed tag. Completed = COMP - Completed tag.

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General Comps

Subdivide Comps ★ Opportunity Flag

Comp Completions by Hour of Day

When the COMP - Completed note is logged in FUB (CT). Gaps = no logged activity. Afternoon clustering may indicate batch logging vs real-time completion.

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Less More

Subdivide Opportunities Identified

Every comp flagged with the "Subdivide Potential" tag. These are the high-value finds. Track as a running total — each one identified is a win worth counting.

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Subdivide Finds — by Day

Running total in selected range. Each bar = one calendar day. Zero days are shown as flat lines — presence matters.

Raw Comp Records

First 30 note records from FUB filtered to Comper / COMP - Completed. Verify created timestamp and body field before trusting hour metrics.

Showing 0 of 0 records

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